Frequently Asked Questions - FAQ

What determines water charges?
LSWC billing is calculated based on either flat rate or meter rate.
Flat rate billing depends on effective enumeration/assessment of the property. It covers the charge allocated to the property type of the premises by LSWC billing policy, i.e. Property Type (unit) x Rate Per Month x Billing Cycle.

Why does the Corporation meter a property?
As a matter of policy, the Lagos Water Corporation aims to meter all nonresidential properties. In addition, specific areas could be marked for full metering, e.g. Lekki, where all the properties are metered. This is perhaps the most equitable way of billing the customer.

In the alternative, selected properties could be metered, especially where assessment on flat rate is difficult or could be deemed too subjective. For instance, LSWC's policy is to meter all commercial /industrial properties. This is however being done gradually.

Where there is a dispute over the property type, installation of a meter could resolve the dispute. The Corporation may decide to meter a property to prevent wastage of water. When this is the case, the customer beco